Major Advantages of Using a Multi Tenant IP PBX Solution

 A multi tenant IP PBX software solution has been one of the most popular VoIP solutions. There are many versions of this VoIP software available. Out of all available options, the smart telephony platform offers the most advanced multi tenant IP PBX software. 

There are many advantages of using this software in any business. I am going to share some of the major advantages of using this software. Any business, without any concern of its size or industry vertical, can gain several advantages by using this software.

Key benefits of using a multi tenant IP PBX software solution:

1. Access to advanced communication features

The traditional way of communication in any business is using landline phones or mobile phones. Both of them use traditional modes of communication. The traditional telecommunication system offers limited features. In case, if a business needs to add some enhanced communication features such as voicemail or an IVR (Interactive Voice Response), then it can be a way too expensive investment.

On the other hand, a multi-tenant IP PBX open source has an amazing range of communication features to offer and all of these features are inbuilt. Some of the major communication features offered in this software of a smart telephony platform are:

  • IVR

  • Voicemail

  • Automated call distribution

  • Holiday or time condition based call distribution

  • Conferencing

  • Call detail reports

  • And more

2. Excellent collaboration 

The multi tenant IP PBX software also provides reliable collaboration features that anyone can count on. This software can be accessed remotely and this makes sure that the team members of a company that uses this software can collaborate as and when needed. This helps in increasing team productivity, too.

3. Centralized control over telecommunication system in a business

The Multi tenant hosted PBX will have the main admin system and other tenant systems. The tenant systems can be different company branches of the same business, customers, or partners. The beauty of using this software is, all tenant accounts will be connected to the main admin account. Not only this, but the admin user can also control features and access to be granted to the tenant accounts. 

5. Reduced expenses

The multi tenant PBX solution is a VoIP solution. It means to conduct calls, it uses SIP-based calling. The SIP calling is way cheaper compared to the traditional calling mechanisms. This is also true in the case of long-distance, i.e., international calling. This can make sure that the expenses over telecommunication for a business can be reduced extremely low. Moreover, it is a software solution and usually can be accessed by a web browser. This further reduces the cost otherwise invested in setting up a hardware-based telecommunication system. Overall, it can reduce expenses 10x times for a business compared to a traditional telecommunication system.

Conclusion

The multi tenant IP PBX software is developed to empower businesses and remove all major challenges the businesses usually face with the traditional telecommunication system. Therefore, there are many benefits that a business can gain by using this software.

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