Open-Source VoIP Billing Solution

The VoIP industry is booming because of its providers. The VoIP solution providers contribute to this industry by developing feature rich, advanced, and smart VoIP software solutions such as a mobile SIP dialer . On the other hand, VoIP service providers contribute to the growth and success of the VoIP industry by meeting day to day communication needs of businesses and end users by using different smart telephony platforms provided by the VoIP software providers. A VoIP service provider might use different VoIP solutions such as a class 4 Softswitch solution and class 5 Softswitch solution to provide wholesale and retail VoIP services. Alternatively, a VoIP service provider might also be using a single smart telephony system to cater to one segment of VoIP consumers such as using multi tenant IP PBX to provide business phone services to businesses, enterprises, and SOHO (Small Office / Home Office). A majority of these VoIP providers cater to the retail traffic or end users with...

Communication has been a vital element of any business for ages. In the past few decades, technology driven inventions, cheaper access to technology, and progressing leadership have removed the geographical barriers to give global opportunities to businesses. Smart telephony platforms have become one of the driving factors for these businesses that vision to go global. When a business targets an international audience, the expenses are likely to increase, and telecommunication is one of the major business areas that can make a hole in a business owner's pocket by increasing expenses. However, there is nothing to worry about in the presence of VoIP based telephony solutions. The VoIP software providers reduce the expenses of telecommunication and increase communication features to benefit businesses. These VoIP solutions are highly affordable and even available as a rental or hosted solution, which is why they can be used by small businesses as well. In fact, you can find the spec...

Wholesale VoIP business is one of the major business types in this telephony industry and there are so many businesses that are gaining benefits with . The whole wholesale VoIP market is solely dependent on a class 4 Softswitch solution . Many VoIP engineers or business owners know about this wholesale Softswitch solution, but still, they don't understand the worth of this VoIP product due to a lack of knowledge. Knowing about a class 4 Softswitch is a must if you are part of a wholesale VoIP business directly or indirectly.  What is a class 4 Softswitch?   Earlier, wholesale Softswitch was a hardware based switch that was used in handling wholesale VoIP traffic. The wholesale VoIP traffic can be calls, data packets, etc. in the massive quantity that needs to be routed to the destination from a source. The hardware switch was used to do this job, but the infrastructure of the wholesale switch was quite rigid and complicated. Also, it had some restrictions. The class 4 Softswit...

The driving factor behind the prosperity of the VoIP (voice over internet protocol) industry is the mounting demand for VoIP solutions among different users. From end users to small businesses, enterprises, and VoIP service providers, one or more VoIP solutions or services are used. Depending on the type of consumer, there are different VoIP solutions available. In this article, we will discuss more about open source VoIP billing software and how it dominates the VoIP industry and touches other industry verticals as well. What is a VoIP billing solution? It is a versatile VoIP system that handles different aspects of a VoIP business to support a service provider with high business efficiency. The business aspects managed by a billing system in a VoIP system are listed below: -Client management -Tariff management -Rate card management -Billing and invoicing -Payment processing -Reports -And more The billing software can be used with any VoIP solution such as: -Multi tenant IP P...

VoIP based solutions   and communication are not something new and surprising for people. With the growing popularity of IP to IP or app to app calling, people have started realizing the worth of using VoIP based calling solutions offered by the VoIP service providers. From a mobile SIP dialer to a PC dialer, DID number management solution, an IVR system, call center solution, calling card platform, multi tenant IP PBX system, and many other VoIP solutions are actively used by end users and companies. Along with an array of advantages offered by the VoIP based communication solutions, they also have some challenges and roadblocks that can affect the user experience to the level that irritates them. In this article, we will learn about the major drawbacks VoIP based solutions have to offer and how you can improve the quality of VoIP and its offerings. Major drawbacks of VoIP solutions: 1. Poor quality of voice One of the major issues faced by many users while using one or more ...

  Since 1999, the retail customer base has been growing for all industries and the VoIP telephony industry is not an exception here. As per one of the statistical results, in 2021, the retail market has grown up to $196 billion. That is a huge market share, which makes it worth investing resources to maintain and grow your valuable customers as a smart telephony platform provider or as a VoIP service provider . In this article, I will share the top tips that can help you maintain and grow your most valuable customers that are retail customers by improving their experience. 1. Client centric approach If you want your customers to be happy, the first rule is to deliver what your customers are paying for. You need to deliver the best quality at competitive rates. For example, if you are a retail VoIP calling service provider, you must use the best multi tenant IP PBX to provide excellent business VoIP telephony services with a 99% uptime service level agreement (SLA). If your system...