Posts

Showing posts with the label class 4 voip softswitch

Smart Telephony Platforms: Defining the Future of Business Communication

Image
If your business is still not using VoIP based communication solutions, then there are good reasons to make a switch now. VoIP based communication platforms have been in existence for many years, but the emergence of smart telephony platforms has started defining the new future of business communication. As per the statistics shared by WhaTech, the VoIP and telephony industry will reach 194 billion of market size by 2023. This rise is defined due to the increasing popularity and demand of VoIP communication systems like multi tenant IP PBX , class 5 Softswitch , DID management system , calling card solutions , conferencing solutions, etc.  With the rise of smart VoIP telephony solutions, the whole spectrum of business and business communication has transformed. The benefits of VoIP-based communication tools have increased. What is a smart telephony platform? It is a complete and comprehensive VoIP communication platform with advanced communication features and smart functionalit...

Open Source VoIP Billing Software - Dominating the VoIP Industry

The driving factor behind the prosperity of the VoIP (voice over internet protocol) industry is the mounting demand for VoIP solutions among different users. From end users to small businesses, enterprises, and VoIP service providers, one or more VoIP solutions or services are used. Depending on the type of consumer, there are different VoIP solutions available. In this article, we will discuss more about open source VoIP billing software and how it dominates the VoIP industry and touches other industry verticals as well. What is a VoIP billing solution? It is a versatile VoIP system that handles different aspects of a VoIP business to support a service provider with high business efficiency. The business aspects managed by a billing system in a VoIP system are listed below: -Client management -Tariff management -Rate card management -Billing and invoicing -Payment processing -Reports -And more The billing software can be used with any VoIP solution such as: -Multi tenant IP P...

Retail Customer Experience – Maintaining and Growing Your Most Valuable Customers

  Since 1999, the retail customer base has been growing for all industries and the VoIP telephony industry is not an exception here. As per one of the statistical results, in 2021, the retail market has grown up to $196 billion. That is a huge market share, which makes it worth investing resources to maintain and grow your valuable customers as a smart telephony platform provider or as a VoIP service provider . In this article, I will share the top tips that can help you maintain and grow your most valuable customers that are retail customers by improving their experience. 1. Client centric approach If you want your customers to be happy, the first rule is to deliver what your customers are paying for. You need to deliver the best quality at competitive rates. For example, if you are a retail VoIP calling service provider, you must use the best multi tenant IP PBX to provide excellent business VoIP telephony services with a 99% uptime service level agreement (SLA). If your system...

Top Reasons to Move from Legacy Telephony to Modern IP PBX Solution

Image
Communication is an indispensable part of all businesses and there would be hardly any business that doesn’t use one or more types of communication tools. From a call center solution to a traditional phone system, mobile SIP dialer , PC dialer , multi tenant PBX solution, and multiple other communication solutions are ruling the diversified industries by bridging the communication gap. The modern day VoIP based communication solutions offered by the top VoIP development companies have to be part of any business. However, there are still companies that use traditional telephony solutions. These businesses must shift to the modern IP PBX solution. Major reasons to make a switch from a traditional telephony system to a modern IP PBX software platform : 1. Advanced communication features The traditional communication systems like a landline or a cellular phone gives limited features to their users such as: Audio call Video call Caller ID Phonebook Call logs Last call redial On the oth...

The Direction That IoT Is Going to Take in 2022

Image
IoT (Internet of Things) has been ruling the world with smart living options such as smart homes, security systems, and more. As per one of the leading statistics sharing companies, more than 60% of people have started believing in this technology for good and started adopting it. This has given a wave to the internet of things services company and the development and consulting services to build smart internet of things products and applications. Similar to multiple other technologies, IoT also goes through various shifts and transformations depending on various factors and drivers. Let’s learn from the experts and leading internet of things consulting services provider companies about the direction the IoT is going to take in 2022. 1. 5G will influence the IoT 5G technology has paved its way in many countries. The USA and many similar countries have started building a network to support 5G technology. 5G speed will add up to the experience of using IoT devices. 4G LTE is limited b...

IP PBX Software for VoIP Service Providers with Cutting-Edge Technologies and Multi-tenancy

Image
VoIP service providers use different types of VoIP solutions to run their businesses and generate revenues. In some cases, from class 4 Softswitch software to hosted calling card platform, SIP trunk software, multi tenant Softswitch, and multiple other VoIP solutions are used by the providers to run an omnichannel business. On the other hand, some service providers choose to ace one of the top VoIP solutions to dominate one market segment in the VoIP telephony world. The multi tenant IP PBX software is one of the solutions that are majorly used by businesses to run the business as the best VoIP service provider . To help these service providers, the VoIP software development companies have come up with an IP PBX system that is built by leveraging the power of cutting edge technologies and multi tenancy characteristics. Let’s explore more details about this software and how it benefits service providers. 1. Enterprise grade communication  The enterprise grade voice and video com...