VoIP PBX Solutions - Helping to Widen Business Plans

 Many businesses use different VoIP solutions like a VoIP call routing solution, fax over IP system, VoIP calling card solution, class 5 Softswitch with billing system, VoIP IP PBX solution, etc. Each of these solutions contributes to helping businesses widen their business reach, success, and growth plans.

Let me share how a VoIP PBX solution has been helping businesses to widen their business plans.

1. It provides cheap communication

If you use one of the hosted PBX solutions offered by any of the reliable hosted IP PBX providers, all you need to pay is usage charges. Even if you buy a digital PBX system, then also you can eliminate the need of traditional communication lines. The PBX phone system uses an internet protocol based communication solution, which makes local and even international calls very cheap.

Using this platform for business communication helps businesses add international customers to their business plans along with handling local ones.

2. It provides better communication features

There are two options of this platform if you are not going to use a hosted PBX system:

  1. Multi tenant IP PBX solution

  2. Single tenant VoIP PBX solution

Depending on your business branches and communication volume, you can choose any of these platforms. There are many articles available online, which share details on single tenant vs. multi tenant private branch exchange software. It will help you choose the right platform for your business.

Both of these options have rich communication and collaboration features, which can help you enhance and widen your business plans.

3. It helps in capturing all sales leads

As mentioned earlier, the multi tenant and single tenant private branch exchange platforms have multiple features and some of these features are sales specific. Those features make sure that any business lead is not missed.

  • Find me, follow me: It helps in forwarding a customer call from one agent to another until the customer is connected with someone.

  • Ring group: It rings all numbers if they are working remotely using a multi tenant cloud platform. It ensures all calls are attended to.

  • Time based call routing: It puts leads in different call queues or IVR depending on the time conditions. 

These are some features as an example; this telecom software has many features to help businesses capture all sales leads and widen their business.

4. It handles client calls better

Along with generating more business by capturing more sales, it is also necessary to retain existing customers. Both single tenant and multi tenant PBX systems help in achieving this. It has different features to cater to clients with professional services:

  • IVR (Interactive Voice Response) system: It will attend all calls and greets customers more professionally

  • Call forwarding: All important customer calls will be forwarded to the relationship manager.

  • Call recording: It ensures a better quality of calls

  • And many more

5. It provides instant scalability 

Any growing and expanding business needs tools that can support the growth of the company with high scalability. The on-premise and hosted PBX solutions offer the same. It can be easily scaled up to support increasing call volume.

Concluding notes

In a nutshell, the best VoIP PBX system can offer a host of features to a business to expand its plan and growth. From customer care to increasing sales and retaining clients, this software can help with all aspects. The digital PBX system helps businesses with high scalability to meet their growth rate.

The PBX service or solutions also reduce cost per communication, so the saved money can be invested in business plans. All in all, this platform helps businesses to capture business in 360 degrees and grow proactively. 

Comments

Post a Comment

Popular posts from this blog

A Secure Call to Action: Unveiling Stir/Shaken's Defense Against Phone Scams

  In today's interconnected world, communication is at the heart of our daily lives. However, the advancement of technology has brought forth an escalating concern – the rise of fraud and phone scams – affecting both individuals and organizations. These fraudulent activities not only result in financial losses but also erode trust in communication networks. To confront this pressing issue, the telecommunications sector has introduced the Stir/Shaken solution , an innovative framework aimed at enhancing consumer safety and countering the growing threat of phone scams. This article delves into the realm of Stir/Shaken, exploring its fundamental principles. Unveiling the Mechanics of Stir/Shaken Stir/Shaken, also known as Secure Telephony Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN), emerges from collaboration among telecommunications firms, government authorities, and industry experts. The core objective of Stir/Shaken revolves
Read more

Major Advantages of Using a Multi Tenant IP PBX Solution

  A multi tenant IP PBX software solution has been one of the most popular VoIP solutions. There are many versions of this VoIP software available. Out of all available options, the smart telephony platform offers the most advanced multi tenant IP PBX software.  There are many advantages of using this software in any business. I am going to share some of the major advantages of using this software. Any business, without any concern of its size or industry vertical, can gain several advantages by using this software. Key benefits of using a multi tenant IP PBX software solution: 1. Access to advanced communication features The traditional way of communication in any business is using landline phones or mobile phones. Both of them use traditional modes of communication. The traditional telecommunication system offers limited features. In case, if a business needs to add some enhanced communication features such as voicemail or an IVR (Interactive Voice Response), then it can be a way
Read more

What Are the Major Advantages of Class 4 Softswitch of ASTPP?

ASTPP is an all-inclusive smart telephony platform that offers a range of VoIP solutions to benefit VoIP service providers to startup companies, small and medium businesses, and enterprises. It can be used as a complete, comprehensive telephony platform to run different VoIP service businesses to earn hefty revenue. On the other hand, it also offers independent systems that can benefit a specific business. A class 4 Softswitch solution is one of the VoIP solutions available in this software to benefit wholesale service providers. Let me share the major advantages of using a class 4 Softswitch offered by ASTPP. 1. Robustness, security, and scalability As the wholesale Softswitch solution handles massive call volume, it is necessary to use a class 4 Softswitch software system that is highly secure, robust, and scalable. The wholesale VoIP Softswitch solution developed by ASTPP is built using two most robust, secure, and scalable VoIP development platforms: FreeSWITCH and  OpenSIPS  2
Read more