Benefits of Mobile Dialer Software for VoIP Business

 The VoIP industry uses multiple VoIP solutions to keep communication and collaboration running for their own business and their customers. Different VoIP providers use different VoIP solutions depending on the nature of their business. For example, an international VoIP wholesale provider uses a class 4 Softswitch software solution and a retail VoIP provider uses an open-source VoIP PBX or class 5 Softswitch software to serve their customers. But, there is one VoIP solution that can be used in any VoIP business and that is mobile dialer software.

What is mobile dialer software?

It is a software solution that lets end users communicate with each other. As the name mentions mobile dialer, many people consider a mobile SIP dialer app only. However, it can be either a mobile SIP dialer app or a PC dialer software.

Key features available in this mobile dialer software:

  • Phonebook

  • Voice calls

  • Last call redial

  • Call hold and retrieve

  • Call mute and un-mute

  • Call logs

Benefits of mobile dialer software for VoIP businesses:

There are many benefits of using a mobile dialer for a PC or smartphone. Let me share the top 3 benefits of using a mobile or PC dialer.

1. Reduce communication cost

The call dialer for PC and mobile uses SIP VoIP calls. Thus, per call cost gets way cheaper compared to calling using a traditional SIM card or landline connection. Thus, all VoIP service providers that use a PC telephone dialer can reduce communication costs drastically.

2. Enhance internal collaboration 

The mobile dialer for PC or smartphones can make dialer to dialer calls completely free. It means the cost of internal communication can be dropped down to zero. This will not only reduce communication expenses for VoIP service providers that use a PC phone dialer or mobile SIP dialer, but it will also encourage a collaborative environment in a VoIP business.

3. Increase revenue

One of the most amazing benefits of using a call dialer for a PC or smartphone in a VoIP business is that it can be used to generate revenue. White label dialers are made available by the top companies. These white label dialers can be used by VoIP businesses to offer add-ons at an additional cost along with their services. For example, VoIP Softswitch providers can sell a white label dialer for PC and mobile. The VoIP PBX service provider can offer a free VoIP dialer for PC to increase customer loyalty and recurring revenue. In a nutshell, using a mobile or desktop dialer can be used to define multiple business models to increase revenues. 

Conclusion

PC telephone dialer or a mobile SIP dialer both are mobile dialer software. They replace traditional phones with SIP VoIP calling mechanisms. Moreover, they replace IP Phones to reduce the expenses of businesses. White label dialers are also available for business VoIP providers, VoIP Softswitch providers, and other VoIP businesses to define multiple business models to increase revenue generation. 

A single VoIP software solution can offer a plethora of advantages to any business using it. But, VoIP businesses can gain more benefits from a mobile or PC dialer than any other business. 

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