Top Reasons to Move from Legacy Telephony to Modern IP PBX Solution

Communication is an indispensable part of all businesses and there would be hardly any business that doesn’t use one or more types of communication tools. From a call center solution to a traditional phone system, mobile SIP dialer, PC dialer, multi tenant PBX solution, and multiple other communication solutions are ruling the diversified industries by bridging the communication gap.

The modern day VoIP based communication solutions offered by the top VoIP development companies have to be part of any business. However, there are still companies that use traditional telephony solutions. These businesses must shift to the modern IP PBX solution.

Major reasons to make a switch from a traditional telephony system to a modern IP PBX software platform:

1. Advanced communication features

The traditional communication systems like a landline or a cellular phone gives limited features to their users such as:

• Audio call

• Video call

• Caller ID

• Phonebook

• Call logs

• Last call redial

On the other hand, a multi tenant hosted PBX solution provides an array of features to enhance business communication such as:

• All features provided by the traditional telephony system

• Call transfer

• Call forwarding

• Call barge-in

• DID support 

• Extension to extension calling

• Call queues

• Ring group

• Real time billing support

• Voicemail

• And more

2. Multi tenancy support

The IP PBX solution also supports tenant structure. It means by using a multi tenant PBX solution, you can create a tenant structure and control communication features and luxuries of all business branches from a centralized location. You can also gain the advantage of generating revenue by launching your own business phone services using a multi tenant IP PBX platform.

With a traditional telecommunication system, you don’t have any of these options or features, which can keep you lagging in business communication. 

3. Save money

Everybody knows the fact that all VoIP based communication solutions be it a multi tenant IP PBX software solution, class 5 Softswitch, calling card platform, or something else reduces the communication cost. The reason is the VoIP infrastructure and set up are less expensive than installing bulky hardware and wires for a legacy telecom system. This saves the upfront cost of acquiring a business communication system.

Moreover, VoIP based calling is cheaper as it uses a SIP based calling mechanism unlike PSTN calling. This further saves the money over ongoing communication costs in a company and helps in saving money on a recurring basis.

4. Simplified maintenance 

The infrastructure of an IP PBX solution will not include wiring or hardware like a traditional telephone line. Thus, it will be way easier and cheaper to maintain a multi tenant IP PBX software platform compared to a traditional telephony infrastructure. If you use a cloud based PBX solution, you can save further money and time on the maintenance of the system.

Concluding notes

In conclusion, a multi tenant hosted PBX system or a multi tenant IP PBX is a modern means of business communication. It does not give the advanced features to bridge major communication gaps and enhance collaboration in the businesses, but it also offers a host of advantages to its users.

Already, thousands of businesses are gaining advantages of using the best in the industry and centrally administrable communication tools. In addition to that, the best VoIP service providers and other businesses are earning revenue from the top PBX solutions that work on SIP calling features.

It means there are an array of advantages to switching from your legacy telephony system for a modernized multi tenant IP PBX solution. You are missing them all and lagging behind your competitors if you are still not making that move.