Major Multi Tenant IP PBX Software Features and Benefits to Know


The smart telephony platforms provide an umbrella of VoIP and telephony solutions. A multi tenant IP PBX is one of the major solutions supported by these smart VoIP solutions. In a multi tenant PBX solution, you can find various features and each of these features has its own pros. Smart VoIP software providers often focus on building never seen before features to benefit businesses. Also, the PBX software provided by this type of provider has many advantages to offer.

Key features of the best multi tenant IP PBX software:

-Auto provisioning
-Barge-in
-Whisper
-SIP trunking
-3-way conferencing
-Holiday and time condition based call routing
-Call queues
-Dynamic IVR
-VoIP billing software
-Ring group
-And more

As you may have noticed, this multi tenant IP PBX also provides some features of a call center solution to help you use this collaboration tool for customer care and sales calls as well.
This type of solution also gets upgraded by the software providers by adding more and better features to benefit its users.

Major benefits of using a multi tenant IP PBX solution
There are many advantages of using this kind of advanced solution for your business. Let’s explore the major ones.

1. It delights your customers
Usually, a multi tenant IP PBX system is used to provide business phone services to SOHO (Small Office Home Office) or SMBs with a hosted PBX solution. Everyone likes to get more and better features. If you use the software with mentioned advanced features, you will be able to delight clients and retain them even if you charge higher than your competitors. You will be able to enjoy high revenue and increase referral business.

2. It automates billing
The modern multi tenant IP PBX software also provides an integrated VoIP billing software, which will automate invoicing and billing process. This will help in sending an invoice as per the billing cycle without adding manual resources. This will save money and also get money with regular payment cycles. Your clients will also be happy with accurate and efficient billing and invoicing.

3. It strengthens collaboration
The multi tenant PBX solution is also used by companies for internal communication and collaboration, plus, to connect with clients to deliver expected customer services. This software helps with amazing features to strengthen internal collaboration. It also uses call routing strategies to connect clients with business executives. The communication features of this software can also be accessed remotely to empower team communication.

Concluding notes
Businesses have become more conscious about their communication needs. They cherry-pick the communication solutions to delight clients and empower internal team members. A multi tenant IP PBX system uses its amazing features to benefit this type of business. In addition to that, it also provides an opportunity to VoIP service providers to generate revenue with hosted PBX solutions or business phone services.
The smart telephony platforms offer the most advanced version of this PBX software with multi tenancy support. Using that software can give a competitive advantage to businesses, as well as, service providers.
Along with general advantages of an IP PBX software solution like increased revenue, reduced expenses, advanced communication features, etc. the smart providers, IP PBX with multi tenant support also helps in boosting business with automation and value added advantages like better business reach, improved customer satisfaction, empowered team communication, and more.
If you are interested in a multi tenant IP PBX system, you must look for the features mentioned in this article to gain added advantages and augment your business with multifold benefits.

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