Top Reasons SIP Dialers Are Important for VoIP Service Providers


The VoIP industry is booming because of its providers. The VoIP solution providers contribute to this industry by developing feature rich, advanced, and smart VoIP software solutions such as a mobile SIP dialer. On the other hand, VoIP service providers contribute to the growth and success of the VoIP industry by meeting day to day communication needs of businesses and end users by using different smart telephony platforms provided by the VoIP software providers.

A VoIP service provider might use different VoIP solutions such as a class 4 Softswitch solution and class 5 Softswitch solution to provide wholesale and retail VoIP services. Alternatively, a VoIP service provider might also be using a single smart telephony system to cater to one segment of VoIP consumers such as using multi tenant IP PBX to provide business phone services to businesses, enterprises, and SOHO (Small Office / Home Office).

A majority of these VoIP providers cater to the retail traffic or end users with their services as it requires less investment and manpower to cater to these clients. Adding some value added services or products can help them thrive at the fastest growing rate. One such value added VoIP product is a SIP dialer solution.

The VoIP software providers offer different types of SIP dialer aka SIP Softphone solutions and each of these SIP dialers has its own benefits and value. Two majorly used and popular SIP Softphone are must have in the offering list of this VoIP service provider.

1. Mobile SIP dialer

As the name suggests, it is a SIP Softphone for mobile devices aka smartphones. It is available as a mobile app for Android and iOS users and it can be installed on any mobile phone that has the compatible mobile OS.

This SIP dialer works as a native phone app, but it provides advantages of VoIP calling to the consumers. It works great for business executives that work from field such as marketing and sales executives. 

Having this SIP dialer for mobile in the offering list of a VoIP service provider helps them offer add-on to the businesses that use their multi tenant IP PBX based business phone services. The wholesale service providers can also offer these to other retail VoIP service providers with a white label SIP dialer for phone to add more to the revenue generation.

2. PC dialer

This is another Softphone that can be offered by the VoIP service provider to up-scale their offerings for their clients. A PC dialer solution is similar to the Softphone for smartphones with a difference that it is used for desktop or laptop systems. It is a software solution that can be installed on any desktop or laptop. It will have the same amazing communication features and VoIP communication benefits as a mobile VoIP dialer.

It is more beneficial for executives to work from the office or home and need to make many calls during their working hours. For example, call center agents, virtual assistants, etc. can use a PC dialer, which is also known as a SIP Softphone for PC to efficiently handle calls and also provide the logs to the company.

The VoIP service providers can generate revenue and branding benefits by offering a PC dialer solution to its customers.

Concluding notes

As many services or offerings you, as a VoIP service provider, add to your offering list, as many are the advantages. You will generate more revenue and you will earn a brand name as a one-stop provider, so your clients don’t need to look elsewhere. The major advantage of offering mobile SIP dialer or any other VoIP SIP dialer is that, these solutions are very much popular among consumers and will give you added advantages. 

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