How Does a Multi Tenant IP PBX Control Tenants? 

IP PBX solutions control business communication and collaboration for different businesses, which varies from small businesses to large scaled enterprises. This tool has been in use by worldwide businesses to strengthen their business communication infrastructure without elevating their expenses. But, a multi tenant IP PBX is a completely different and very advanced tool, which is not used so commonly. There are several businesses that use it for a specific purpose to meet. In general, it is used to run a business phone service or hosted PBX solution business by VoIP service providers. 

A multi tenant IP PBX solution based business can be very competitive and intricate in the business model. Thus, it is necessary to understand how this can be managed so smoothly with the right software. Yes, the business model can be complicated, but the whole process of embarking, running, and controlling the business can be simplified with the right software. 

Let’s understand how the best and feature rich multi tenant IP PBX software helps you control tenants, so you can leverage the best advantages of this software and keep scaling up your business as a business phone service provider or hosted PBX solution provider. 

What is a tenant? 

In any software solution, the tenant is an instance created from the same software. In simple words, it is a sub-account of the main account. It will have all or limited features depending on the controls given by the main account. The whole phenomenon of creating multiple instances aka tenant accounts is referred to as a multi tenant solution. 

A multi tenant IP PBX also provides this feature of creating multiple tenant accounts for the service provider. 

How does a multi tenant IP PBX solution control tenants? 

Technically, several complicated algorithms get written by VoIP developers to create and control tenants. However, at the upper level, things are pretty simple. The admin or VoIP service provider receives a GUI based web panel or backend to manage different tenants. 

Using this web panel, a provider can create as many tenants as he wants with simple mouse clicks and following the steps. It is as simple as installing a software application in a window machine. All you do is, add vital information like tenant name, check all features that you want to assign, select the rate card or subscription that you want to group the tenant with, and click on the next button until you get the finish. Yes, it is that simple to create a tenant. 

The system will also show the usage by each tenant to the provider and automatically restrict the tenant from using unassigned features or more than his or her limit to use calls, extensions, etc. The provider can anytime upgrade or downgrade the tenant. He or she can also assign more features or revoke the feature. It means everything will be done via a GUI based web panel. 

Concluding notes 

Even if technicalities related to developing multi tenant IP PBX software are quite complicated. The developers make management and control of tenants a cakewalk for providers. If you are looking for the best and feature rich multi tenant IP PBX, ASTPP can help you with its praiseworthy platform. For more details, visit https://astppbilling.org

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