Must Know Features of a Multi Tenant IP PBX Software System to Look Out

 Business communication is one of the fundamental needs of growing companies and enterprises. Thus, they invest in the top communication tools like a multi tenant IP PBX. This solution is popular among enterprises because they offer rich communication features at way cheaper rates. The flexibility of using this communication tool is also quite high as it supports remote access to the software. Due to this and many other reasons a multi tenant IP PBX software system is worth an investment for enterprises looking for a reliable and advantageous communication platform. 

When you are seeking the best IP PBX software, you need to look for the must have features. This will ensure that you get the best returns for your investment in a communication system. 

1. Multi tenant support 

If you think that all IP PBX solutions are multi tenant systems, then hold on because you need to re-engineer things. All of those systems are not multi tenant and may not even support multi tenancy. Only some of them support multi tenancy. Thus, even if you are not looking for a multi tenant IP PBX solution as of now, you must check if this feature is available in your software or not. 

2. Communication features 

A business makes an investment in a multi tenant IP PBX software system because it wants an advanced business phone system with value added communication and collaboration features. Thus, you must look for all features that can enrich business communication. Some of the must know features are as below: 

  • Call queues
  • Holiday based call routing 
  • IVR (Interactive Voice Response)
  • Ring group
  • Call recording
  • Music on Hold
  • Conference calling
  • Call forwarding
  • Find Me, Follow Me
  • Call transfer
  • Call park and pickup
  • Call detail reports

If IP PBX software has more features than this, then it is excellent. But, the above mentioned features are must have in your software. 

3. Billing 

Usually, IP PBX solutions might not have a VoIP billing solution. However, when we talk about using a multi tenant IP PBX, we must be cautious to look for a billing system. Even if you don’t want to run VoIP business phone services, your PBX system must support the integration of the best VoIP billing solutions. It is going to be one of the really amazing features and can help you in the long run. 

Concluding notes 

Depending on your business requirements and how you want to use your multi tenant IP PBX solution, you may need to look for features in this software. However, you must know that communication, billing, and tenant support are must have features in an ideal PBX system with tenant support. 

ASTPP offers one of the best IP PBX solutions with multi tenant support. This multi tenant IP PBX software system has proven its worth as a top rated solution that benefits businesses and providers with its futuristic features. For more details, please visit https://astppbilling.org 


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