VoIP Softswitch: A Vital Element of Growing VoIP Businesses

 The VoIP industry is incomplete without several elements, but when we talk about vital elements, all discussions end with a VoIP Softswitch solution. You cannot imagine the functioning of any VoIP business without this VoIP solution. In fact, this solution makes this communication industry run with its wholesale and retail calling features. 

If you are thinking about why this single VoIP solution is so vital, then you will get to know that by the end of this article. 

What is a VoIP Softswitch solution? 

Any telecommunication network is incomplete without a central switch and other connected switches. Each switch would be connected with the other to complete the telecommunication network. 

Traditionally, this switch was made of hardware even in the VoIP network, but with innovations and inventions in the VoIP industry, the top VoIP development companies invented software switches. This switch is called a VoIP Softswitch because it completes the VoIP telephony network, plus, it is a software switch. 

Depending on the area catered by this Softswitch solution, it is further segmented as a retail Softswitch and wholesale Softswitch solution. 

The class 4 Softswitch caters to the wholesale market, thus, it is a wholesale switch and the class 5 Softswitch caters to the retail market, which is why it is called a retail switch. 

Why are these VoIP solutions crucial in the VoIP business? 

Understanding the working models of these switches gives a better understating of their vitalities in the VoIP business and industry. 

The retail Softswitch solutions cater to the domestic market with end to end communication and collaboration features. Some of the major users of this solution are VoIP service providers, hosted PBX service providers, business phone system providers, etc. All of them use this switch to offer telephony services in the retail market with features like call forwarding, call transfer, IVR, music on hold, call hold and retrieve, call recording, and more. 

The wholesale Softswitch solution works at a global level. It is usually connected with multiple class 5 Softswitch solutions or another class 4 Softswitch solution. The role of this switch is to traverse VoIP data and calls from source to destination. The destination here would be the international destination to which the calls are transferred by the wholesale service providers. This Softswitch is used and handled by a wholesale VoIP service provider, internet telephony service provider, and similar providers that offer wholesale VoIP services. The customers of these providers are the local VoIP service providers that cater to the retail market. 

As you can sense, both of these VoIP solutions complete the retail and wholesale markets and run a complete web of telecommunication in the VoIP industry. 

This is how this VoIP solution completes the VoIP network. One cannot imagine the VoIP business functioning without a VoIP Softswitch solution. 

If you are seeking a VoIP Softswitch provider to get class 4 and class 5 Softswitch solutions or any one of these VoIP solutions, then you can connect with ASTPP. This #1 VoIP platform based on FreeSWITCH offers the best class 4 and class 5 Softswitch solutions. To know more about ASTPP, please visit https://astppbilling.org 

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