Open-Source VoIP Billing Solution

  The calling card business is one of the most lucrative businesses in the VoIP industry for VoIP service providers . All different types of consumers, from students to business travelers, foreigners, etc. use VoIP calling cards. This VoIP system reduces the calling cost, especially for international calling, 30% to 80% lower compared to traditional calling. Some people think just the class 5 Softswitch software is efficient to run a calling card business, but there are multiple other things that you must consider. Top things to consider before starting a VoIP calling card business: 1. Business model  Calling cards are available in different types: PINless and Pin authenticated and Flat fee, Prepaid, and postpaid With the right software, you can run a business with all models. But, if you are just getting started, it is better to focus on one type of calling card business. You will also need to define the customer persona.  2. Required software You will need some VoIP so...

VoIP-based solutions are famous because they support crystal clear voice and HD quality video transfer over SIP VoIP lines. This makes communication better and even cheaper, also for long-distance communication. Along with voice and video, VoIP solutions also traverse data, fax, and other mediums of communication. All these advantages of VoIP keep adding more and more users to its user base. To support retail and wholesale VoIP communication different Softswitch software solutions are used. There are different types of VoIP Softswitch solutions available, which are offered by major VoIP Softswitch providers . Out of all different types of Softswitch VoIP solutions , two switches are majorly used in the VoIP industry. 1. Class 4 Softswitch software It is a wholesale VoIP Softswitch and is majorly used by international VoIP wholesale providers . It helps in routing calls, data, fax, video, and other traffic to international destinations. It charges wholesale termination rates, whi...

  If you ask to answer in one sentence, then it is because VoIP enhances customer experience at a lower cost . Now, let’s explore in detail why your customer service department must use VoIP platforms or services offered by reliable VoIP providers.  1. No customer request is missed Customers like companies that listen to them and walk extra miles to deliver the expected service. Different VoIP solutions like multi-tenant IP PBX solution , class 5 Softswitch software , etc. offer value-added features to let customers connect with customer care executives and receive required assistance.  For example, the ring group feature helps businesses to ensure that one of the customer care executives attends the customer call and delivers the expected resolution. 2. Customer communication can be enhanced  All VoIP solutions offer way more communication and collaboration features than traditional systems. This helps in delivering better services. For example, smart IVR solution...

  In this article, we will explore how an open source VoIP billing solution can contribute to benefit a business. Instead of a software solution, one can also use an open source VoIP billing service in a business to leverage multiple business benefits. 1. It is quick to set up You don’t need to wait to get the VoIP open source billing system developed if you use an open source billing service. This will reduce time otherwise wasted in waiting for the software to get developed and tested for quality assurance.  Furthermore, you don’t need to invest in setting up the whole system on the servers. The open source telecom billing solution will be hosted on your VoIP service provider ’s cloud. The provider will set up your account and you can start using it. It means the system will be set up for you within the least turnaround time. The setup will be quick, easy, and cost effective. 2. You don’t need to learn VoIP technologies  The VoIP billing software will be easy to us...

  Selecting a VoIP solution provider or a VoIP service provider to use a VoIP billing software solution as a SaaS (Software as a Service) platform can be tricky. All VoIP providers often appear similar. You are less likely to switch from one VoIP billing service to another every now and then. Thus make sure, you choose the right VoIP billing service provider.  Here are some definitive tips, which can help you find the best billing service provider for any of your VoIP solutions. 1. Reliability   The first thing to check to choose any VoIP provider is trustworthiness. The following aspects define how reliable your provider is: Number of years the provider is offering VoIP billing solution Customer portfolio and diversity  Online reviews, testimonials, and feedback If you are using a class 5 Softswitch software solution and you don’t have class 5 Softswitch with billing , then look for a provider that offers a Softswitch billing system. 2. Features Differen...