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Showing posts from March, 2022

Reduce Your Phone Bill Costs up to 50% with ASTPP

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Reducing expenses is a great bet for businesses that want to uplift their graph of ROI (Returns over Investment). There are multiple ways of reducing expenses and one of them can be reducing phone bills. ASTPP can help in reducing phone bills drastically by up to 50%.  Why reduce your phone bills? Businesses never take any decision without checking ifs and buts conditions, then why would you take this decision without considering all the facts.  Communication is an unavoidable part of the job for almost all employees in an organization, whether the communication is with internal team members or with external vendors, VoIP service providers , resellers, customers, or someone else. Reducing phone bills can save a huge amount of investment to utilize it in other business activities for success and growth. Controlling calls to reduce phone bills wouldn’t be a masterstroke as you would end up reducing revenue due to poor performance. Thus, reducing phone bills using tools like AST...

The Ultimate Solution for Communication Barriers in Open source VoIP Billing Software

A VoIP billing software solution is widely touted by VoIP service providers . All VoIP solution users use Asterisk or FreeSWITCH billing software , which can be an open-source or a proprietary solution.  Due to increasing advantages, the open-source billing system offered by top open source VoIP billing solution providers is more popular than third-party software solutions for VoIP invoicing and billing. There are some common communication barriers in using open source VoIP invoicing and billing solutions.  In this article, I will share the top resolutions to overcome those major barriers. These solutions apply to any VoIP solution you are using along with the open-source VoIP billing software. 1. Inefficient operations Nobody likes to use a Softswitch billing solution or any other VoIP product billing software that gives inefficient results. Even jittery voice and poor quality communication due to inaccurate software setup can lead to poor customer experience and slow bu...

Hosted Softswitch V/s On-Premise Solution

  To launch or to continue growing your business in the VoIP industry as a VoIP service provider , you will need the right Softswitch solution. Whether you use a class 4 Softswitch solution or a class 5 Softswitch solution , you have two options to choose from: Hosted Softswitch solutions On premise Softswitch solutions Both hosted and on premise VoIP solutions have their own pros and cons. In this article, I will share a major comparison between both of them to help you choose the right software. 1. Setup and deployment Your class 4 or class 5 VoIP Softswitch solution will be installed and set up by your hosted VoIP Softswitch provider if you use a hosted solution. It will be hosted on the cloud of your provider and you don’t need to worry about buying this VoIP software and setting it up for your business. If you choose to use on premise software solutions for class 5 and class 4 Softswitch software , then you will need to first buy your own cloud space or servers.  In ...

Benefits of Mobile Dialer Software for VoIP Business

  The VoIP industry uses multiple VoIP solutions to keep communication and collaboration running for their own business and their customers. Different VoIP providers use different VoIP solutions depending on the nature of their business. For example, an international VoIP wholesale provider uses a class 4 Softswitch software solution and a retail VoIP provider uses an open-source VoIP PBX or class 5 Softswitch software to serve their customers . But, there is one VoIP solution that can be used in any VoIP business and that is mobile dialer software. What is mobile dialer software? It is a software solution that lets end users communicate with each other. As the name mentions mobile dialer, many people consider a mobile SIP dialer app only. However, it can be either a mobile SIP dialer app or a PC dialer software. Key features available in this mobile dialer software: Phonebook Voice calls Last call redial Call hold and retrieve Call mute and un-mute Call logs Benefits of m...

Benefits of Using Class 4 Softswitch with Billing

  The wholesale VoIP business is massive. Millions of calls get handled per second in this industry. Thus, a wholesale VoIP business needs to use the most advanced tools and infrastructure. They must have robust, secure, and reliable systems in place to assure 99.99% uptime . Furthermore, speed and accuracy are necessary components for this business.  It is mandatory to get the best wholesale switch, which is also known as the class 4 Softswitch solution. It is the primary software that runs the whole business. Along with offering the routing of long distance calls in massive volume, this business needs to focus on accurate billing. This type of VoIP service provider must get a class 4 switch with an integrated FreeSWITCH billing solution . Furthermore, it is necessary to focus on getting an advanced billing solution integrated into this wholesale switch by the same provider.  Here are the major advantages of using a class 4 Softswitch with an integrated advanced billing...

Identifying the Right VoIP Billing Solution for a Contact Center

The VoIP billing system is required in almost all VoIP businesses, including call center software providers that offer call center services to the contact centers. It can also be used in contact centers to leverage the advantage of the VoIP billing system. There are many contact centers that have started using the VoIP billing software along with their inbound or outbound call center solution.  If you are thinking of getting a billing system for your contact center, then I have come up with some suggestions that you can keep in mind to identify the right billing system .  1. Find the VoIP billing system that is compatible with your call center dialer software Whether you are using an omnichannel call center solution or any other system, it is obvious that you will use the VoIP billing system with your call center software. It means you will need to integrate your telecom billing software into your call center dialer software. Therefore, the first thing to keep in mind is that...